FAQ'S
We understand that planning a funeral or thinking about arrangements can feel overwhelming. That’s why we’ve created this FAQ section – to answer common questions about our services and help you feel informed and reassured. From understanding funeral costs to exploring different types of services, these answers are here to guide you through the essentials. If you can’t find what you’re looking for, our team is always available to help.
(Q). How Many People Can Be Seated In The Limousine?
(A). In each limousine there is room for six people in the rear compartment and room for one in the front.
(Q). How Do We Know What To Do At The Funeral ?
(A). On the day of the funeral we are there to help and guide you, your family and friends. If you are unsure of anything please tell the Funeral Director.
(Q). Can The Family Carry The Coffin?
(A). yes, although we would ask that you contact us as soon as possible to ensure that it is safe to do so.
(Q). Can We Visit The Deceased And Pay Our Last Respects?
(A). Yes, our Funeral Home is available to you by appointment. If you wish to visit our private chapel, please ring and inform us when you would like to come and we will be pleased to arrange for a member of staff to meet you.
Q). Can we Choose What Music Is Played At The Crematorium?
(A). Yes, If you have a special request or would like a particular piece of music playing either as you walk into or out of the Crematorium Chapel, please let the Funeral Director know.
(Q). Can We Request Donations To Charity ?
(A). Yes, if donations to charity are requested in lieu of flowers, we will accept and list donations on your behalf and forward them to the charity of your choice.
(Q). Does The Coffin Move After The Funeral Service At The Crematorium?
(A). No. After the service has ended, the coffin does not move until all relatives and friends have left the Crematorium Chapel. At some Crematoria there are curtains that close at the head of the coffin, but this is only done at the request of the relatives.
(Q). Are The Handles On The Coffin Removed Before The Cremation Takes Place?
(A). No. There are strict laws regarding cremation. Nothing may be removed from the coffin before cremation without the permission of the Home Office.
(Q). Is Each Cremation Carried Out Individually?
(A)Yes, the identity of the coffin name plate by the Crematorium Attendant before it is placed in the Cremation Chamber. This only holds one coffin or casket at a time and again there are rules that must be abided by.
(Q). Do I Get The Cremated Remains Back That Belong To Me?
(A). Yes. Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.
(Q). Can We Have The Deceased Brought Home?
(A). Yes, we can bring the deceased home either on the evening before the service or the morning of the service.
(Q). What Can I Do With The Cremated Remains?
1. You can place them in the Garden of Remembrance but you may not know where they are and you can not place a headstone with them.
2. You may wish to purchase a grave just for the purpose of interring the cremated remains. This allows you to have a headstone and have other members of the family buried there in the future.
3. You may keep them at home in a special urn or memorial.
4. You may scatter them in a special place.
5. The remains may be buried in an existing family grave.